Last updated: April 2, 2026
This Cookie Policy explains how Dedwell Inc. ("Dedwell," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website, use our mobile applications, or interact with our online services (collectively, the "Platform").
This policy is designed to comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the Anti-Spam Legislation (CASL), and provincial privacy requirements.
By using our Platform, you consent to the use of cookies as described in this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings or stop using our Platform.
Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information.
Key characteristics of cookies:
Cookies are not the only technology used for tracking. Similar technologies include:
These cookies are necessary for our Platform to function properly. They enable core features such as:
Consent Required: No - These cookies are exempt from consent requirements as they are strictly necessary for the service you requested.
Examples:
These cookies allow our Platform to remember choices you make and provide enhanced, personalized features:
Consent Required: Yes - You can control these through our cookie consent tool or browser settings.
These cookies collect information about how visitors use our Platform, helping us improve our services:
Consent Required: Yes - You can opt-out through our cookie consent tool or by using analytics opt-out tools.
Analytics Services We Currently Use:
None. We do not currently run any third-party analytics on this site. If that changes, this page will be updated and you will be asked for your consent before any analytics cookies are set.
These cookies are used to deliver relevant advertisements and track the effectiveness of marketing campaigns:
Consent Required: Yes - These cookies require your explicit consent before tracking. Under CASL, electronic marketing may require additional consent.
Advertising Partners:
We may work with third-party advertising networks that use cookies and similar technologies to deliver personalized ads. These partners have their own privacy policies.
These cookies are set by social media platforms when you share content from our Platform or interact with our social media features:
Consent Required: Yes - Social media cookies require consent as they may track your browsing across multiple websites.
| Category | Purpose | Consent Required | Expiry |
|---|---|---|---|
| Essential | Core functionality | No | Session / 1 year |
| Functional | Preferences & personalization | Yes | 1 year |
| Analytics | Performance & improvements | Yes | 24 hours - 2 years |
| Marketing | Advertising & retargeting | Yes | 30 days - 2 years |
| Social Media | Social sharing features | Yes | Varies by platform |
Cookies can be either session cookies or persistent cookies:
These cookies are temporary and only exist until you close your browser. They are automatically deleted when your browsing session ends. Session cookies are typically used for essential functions like maintaining your logged-in state during a session.
These cookies remain on your device for a set period (defined in the cookie) or until you manually delete them. Persistent cookies allow us to recognize you when you return to our Platform and remember your preferences.
Typical expiration periods:
These cookies are set by Dedwell and can only be read by our Platform. First-party cookies are primarily used for:
These cookies are set by third-party domains (our partners, advertisers, analytics providers) and can be read by those third parties. Third-party cookies are used for:
Important: Third-party cookies are subject to the privacy policies of the respective third parties, not Dedwell.
You have several options for managing cookies:
When you first visit our Platform, you will be presented with our cookie consent banner. You can use this tool to:
You can revisit and update your preferences at any time by [link to cookie settings - if applicable].
Most web browsers allow you to control cookies through their settings. You can:
Popular browser cookie settings:
If you access our Platform through a mobile app or mobile browser:
To opt out of Google Analytics tracking:
To opt out of interest-based advertising:
If you choose to disable or reject cookies, please be aware that:
Disabling cookies in one browser does not affect cookies in other browsers on the same or different devices.
Below is a detailed list of cookies we use:
| Name | Purpose | Duration |
|---|---|---|
| auth_token | Maintains logged-in state | 7 days |
| refresh_token | Refresh authentication | 30 days |
| session_id | Session management | Session |
| Name | Purpose | Duration |
|---|---|---|
| authToken | Keeps you signed in | Session |
| dedwell_cookie_consent | Remembers your cookie choice | 1 year |
| __tawk* | Live chat (only if you accept functional cookies) | Up to 1 year |
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| No analytics cookies are currently set. | |||
| Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel - Ad targeting | 3 months |
| _gcl_* | Google Ads conversion tracking | 3 months |
| _tt_* | TikTok Pixel | 1 year |
Note: This list may be updated periodically. Cookie names and purposes may change as our services evolve.
Our Platform may respond to "Do Not Track" (DNT) signals sent by your browser. DNT is a browser setting that requests that a web application disable its tracking of your activity.
Currently, our Platform does not change its behavior when it receives a DNT signal because there is no universal standard for how DNT should be interpreted. We continue to review DNT technologies and may adopt a standard if one is established.
Regardless of DNT settings, you can always manage your cookies through our consent tool or browser settings.
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. When we update this policy, we will:
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Dedwell Inc. - Privacy Team
Email: privacy@dedwell.com
Phone: +1 (647) 123-4567
Address: 123 King Street West, Toronto, ON M5H 1A1
For a complete understanding of how we handle your information, please review our related policies: